Blog

A person smiling, wearing a headset with a microphone, working in a customer service environment.

When Old Meets New: Elevating AI with High-Skill Talent

The customer service landscape is evolving rapidly. Driven by trends such as proactive support, omni-channel customer experiences, and a bid to automate routine tasks with AI-powered systems, Software as a Service (SaaS) businesses and industries reliant on the customer journey are positioned for new service solutions; however, one factor remains...

Read more...
A laptop on a wooden table displays a webpage about the EQ-i 2.0. The background features the MHS logo layered on top of a blurred indoor setting with people.

MHS Introduces New Storefront Pages to Better Serve You

Multi-Health Systems (MHS) has made exciting updates to its existing storefront pages! Our brand-new storefront pages offer a fresh, and modern look at the solutions we provide and the products you trust.   The new storefront pages provide a clean, and professional user experience, with several exciting highlights, including:  Eye-catching visual...

Read more...
A person working on a tablet with mobile app wireframes at a desk.

Promoting Inclusivity Through User-Friendly Design

In correctional facilities, user-friendly software design is a necessity. It plays a pivotal role in ensuring that staff and justice-involved individuals can effectively use the technology, enhancing overall efficiency and promoting inclusivity. This article explores the importance of creating interfaces that are easy to navigate and the role of accessibility guidelines...

Read more...
The image shows a promotional banner for the Conners CPT Online Suite, which includes three different tests: Conners CPT 3 Online (Conners Continuous Performance Test 3rd Edition), Conners CATA Online (Conners Continuous Auditory Test of Attention), and Conners K-CPT 2 Online (Conners Kiddie Continuous Performance Test 2nd Edition). The left side of the banner features the logos and names of these tests, while the right side shows a group of individuals of different ages, standing together.

The Conners CPT Online Suite is Now Available

There is a new way to administer, score, and generate reports with only an internet connection. MHS is thrilled to announce the launch of the online version of the Conners Continuous Performance Tests Suite (Conners CPT Online Suite). The Conners Continuous Performance Tests Online Suite...

Read more...
A promotional banner for "CSI 2 Change Style Indicator Second Edition" featuring a logo with an arrow and the text "Unlock a Personal Approach to Change." The image includes people clapping in a classroom or seminar setting.

CSI 2: Unlocking a Personal Approach to Change

In many organizations, change is the status quo. Whether it’s implementing a new software tool for a team or undergoing a complete organizational restructuring, change comes in all shapes and sizes. As with any change, reactions towards the matter can vary. Some embrace change with enthusiasm, while others approach it...

Read more...
Two people sit across from each other, having a conversation. There is a green chair and flowers in the background.

Enhancing Care with MHS Tools: Bridging Gaps in Open-Source Solutions

The healthcare landscape is evolving towards patient-centered care as technology advances and needs change. Measurement-Based Care (MBC) is a systematic approach to improving treatment and intervention outcomes by routinely gathering and using client-reported data. While open-source tools can provide some of this information, complementing these tools by using scientifically backed...

Read more...
The MSCEIT 2 logo next to an image of three people in a meeting, with one person standing up, looking down and listening to the rest of the group. Within the image, there are floating emoticons and icons around the people.

MSCEIT 2: Enhancing Emotional Intelligence in the Workplace

MHS is thrilled to announce the release of the Mayer-Salovey-Caruso Emotional Intelligence Test™ Second Edition (MSCEIT® 2). The term emotional intelligence (EI) has become a part of our everyday language, with most of us having an intuitive sense of what it means to exhibit EI. However, what many...

Read more...
A group of health professionals sitting next to each other and smiling.

Psicon’s MHS Integration for Healthcare Excellence

In the ever-evolving landscape of healthcare, operational excellence is paramount. Psicon, a leading provider of neurodevelopmental healthcare services in the UK, embarked on a transformative journey to enhance their operational efficiency and improve patient care. This blog explores how Psicon's integration of MHS Solutions revolutionized their processes...

Read more...
A woman is sitting and focusing on a screen.

Empowering Justice-Involved Women Through Technology

Justice-involved women face unique challenges that extend beyond the general difficulties of imprisonment. Many women are primary caregivers to children, grappling with the emotional toll of separation from their families. Additionally, justice-involved women often have higher rates of past trauma, including domestic violence and sexual abuse, which can complicate their...

Read more...